CatGenie - The World's Only Self-Flushing, Self Washing Cat Box
 
0844 736 2790
 

2-YEAR WARRANTY

CatGenie has been engineered and crafted with great care for your satisfaction. Please read all instructions before using this product. CatGenie (UK) Ltd warrants the CatGenie and all its parts thereof, except as set out below, ONLY TO THE ORIGINAL PURCHASER AT RETAIL to be FREE FROM DEFECTIVE MATERIALS AND WORKMANSHIP from the date of original retail purchase as the Warranty Period.

THIS LIMITED WARRANTY FROM CatGenie (UK) Ltd IS VALID IN THE UK. IT IS VALID ELSWEHERE IN EUROPE OR OTHER COUNTRIES but the customer is responsible for all shipping charges. It does not affect your consumer rights.

A. This two-year limited warranty is valid only for the Warranty Period and applies only to replacement of the product found to be defective in material or workmanship. This warranty does not apply to damage due to misuse, abuse, neglect, alteration or the use of any unauthorized attachment; nor damage caused by use of an electrical circuit not specified on the CatGenie product.

B. If this product is found to be defective, CatGenie (UK) Ltd will replace the defective product at no charge to the original owner. Such replacement services shall be rendered solely by CatGenie (UK) Ltd.

If any defects should be found in this product, please call CatGenie (UK) Ltd Customer Service at 0844 736 2790 in order to receive a Return Authorization Number. A new or remanufactured equivalent product will be shipped directly to you. Once you receive the replacement product, kindly box the defective product, in the replacement box, and return to CatGenie (UK) Ltd with a copy of your bill of sale and Return Material Authorization Number. CatGenie (UK) Ltd will prepay all freight for replacement items, as well as return of defective items for all UK claims only. This warranty is void if owner repairs or modifies the product in any way.

C. CatGenie (UK) Ltd IS NOT LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY NATURE. THERE IS NO IMPLIED OR EXPRESS WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE ON THIS PRODUCT. This warranty gives you specific legal rights and may also have other rights, which vary by country.

D. You can Register the Warranty for your CatGenie at: www.catGenie.co.uk to Customer Service to Warranty. This will enable CatGenie (UK) Ltd to contact you about upgrades, problems with your unit, or if you need a receipt. Waste electrical products should not be disposed of with household waste. Please recycle where facilities exist. Check with your local authority or retailer for recycling advice.

If you have any questions concerning your product or warranty, contact our Customer Support Team on: 0844 736 2790 or sales@catgenie.co.uk

Calls to 0844 numbers are max 3.92p per min (Inc VAT) from a BT landline (May 09)